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Loot in The Loft offers the facility to include descriptive wording with your listing. Remember, this wording is the whole basis of your advertisment so be sure that you write good, explanatory titles and item descriptions as time spent at this stage will significatly improve the chances of your item being found by searches - and sold.
Buyers will be searching for words in your titles and descriptions, so try to avoid any words that won't be used in search fields. Think of what you would type if you were searching for your item.
If, for any reason you decide to change your titles or descriptions, just Sign In, click on the Sell link and you will be taken to the Sellers pages where you can click "Revise My Listing". Your listing will be shown, which you can then edit and upload - overwriting the previous wording.
NOTE: This facility is for editing current items ONLY. You must NOT use this facility to change your listing to an entirely different item. All edits are notified to Loot in The Loft and if we suspect that you are trying to circumvent listing fees for a new item, then ALL of your current items will be removed from sale and your account cancelled with no refund of listing fees given.
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You can change the personal details you entered when you first registered at any time by clicking the register link on any Loot in The Loft page.
Type your UserID, password and new Email address into the relevant fields then press "Update". You will be asked to confirm the changes, so, if everything is OK, press "OK" otherwise press "Cancel" to go back and correct the error.
3. Email: Unwelcome or Offensive
As Email is a direct member to member communication channel, there is no way for Loot in The Loft to control it.
We would therefore request, that all members respond to Emails received in a timely and courtious manner. Please respect other members, as you would expect them to respect you.
If you do receive an Email that is offensive, or in any other way unwelcomed, you can do one (or all) of a number of things.
NOTE: Loot in The Loft believes that the trust and respect all of our members have for each other is of the utmost importance. To this end, we have this policy in place governing the use of Email as a contact method. If you breach this policy, all of your current listings will be removed from sale and your account cancelled immediately with no refund of listing fees given.
As Email is a direct member to member communication channel, there is no way for Loot in The Loft to control it.
If you do receive an Email which include direct threats to your personal safety, you can do one (or all) of a number of things.
NOTE: Loot in The Loft believes that the trust and respect all of our members have for each other is of the utmost importance. To this end, we have this policy in place governing the use of Email as a contact method. If you breach this policy, all of your current listings will be removed from sale and your account cancelled immediately with no refund of listing fees given.
5. Email: Unsolicited (known as spam)
We believe that the privacy of our members is of the utmost importance. To this end, we have rules in place governing the use of member contact information, including Email addresses.
Loot in The Loft will follow these rules and we expect all our members to do the same, therefore we DO NOT allow the use of Spam on Loot in The Loft.
Spam is Email that has been sent to an individual without their permission.
NOTE: If you breach this policy, all of your current listings will be removed from sale and your account cancelled immediately with no refund of listing fees given.
Once you receive an Email enquiry, whether it is a question about your item or requests for viewing details, always respond to it in a timely and courtious manner. Be prepared to 'Go that extra mile' - after all, it's you that's selling the item.
The final stages of the selling process are:
Please also remember to inform us if your item sells outside of Loot in The Loft, as we will need to remove it from the site, again to prevent you from receiving communications for an item that's sold.
To tell us about the sale, click on the Sell link and click the "My Item's Sold" button, then follow the simple instructions. That's it!!
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