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Loot in The Loft is an online trading centre where Buyers and Sellers get together to trade. Due to the nature of these trades, i.e. Buyers meeting Sellers directly, Loot in The Loft never sees or is involved in any way with the items themselves.
Therefore, you should always apply the same approach towards buying and selling as you would in your offline life.
To help protect our members from potential fraudulent activities, there are a few simple precautions both Buyers and Sellers should take.
Buyers need to Avoid:
In all cases, go and view the item and pay in person.
Sellers need to Avoid:
Loot in The Loft offers a number of methods to find the item you are looking for.
You can search by Category, Keyword, Region or Seller.
The table below describes each search action.
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Search by |
Where to find |
When to use |
What to do |
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Category |
Home page Advanced Search page |
Use this option if you want to search for items in a particular category. | On either page, select the category the want to search through from the "Category" drop down list or click on the category name, i.e. Computing |
|
Keyword |
Most Loot in The Loft pages |
The search field will assist you in finding specific items from all categories. | Type two or three keywords into the search field. You will be presented with a list of all matching items from all categories. |
|
Region |
Advanced Search page | If you want to find items near to you, then use this option. You will be presented with a list of all items in your region. | |
|
Seller |
Advanced Search page | Interested in items from one particular Seller, then use this search option. All items from that person will be shown. | Type in the Sellers UserID in the "Sellers" field and press GO! |
Finding items for sale on Loot in The Loft is simplicity itself.
There are a number of different ways to find what you're looking for, any of which can be a fun and exciting experience.
The best way to find that specific item is to search for it. Searching is the faster method of finding things as you can narrow your criteria in a variety of ways.
If you prefer to narrow your search criteria and search for items in your area, then click on the Advanced Search link.
First you need to choose whether you want to display all items or just the item type you are interested in by selecting the appropriate check box. Then from the "Region" drop down list, select the town closest to you and press the "Go Find It !!" button. You will be presented with all the items from that region.
Finding items for sale on Loot in The Loft is simplicity itself.
There are a number of different ways to find what you're looking for, any of which can be a fun and exciting experience.
The best way to find that specific item is to search for it. Searching is the faster method of finding things as you can narrow your criteria in a variety of ways.
If you prefer to narrow your search criteria and search for items from a particular Seller, then click on the Advanced Search link.
First you need to choose whether you want to display all items or just the item type you are interested in by selecting the appropriate check box. Then enter the Sellers UserID into the "Seller" field and press the "Go Find It !!" button. You will be presented with all the items from that Seller.
Loot in The Loft charges an insertion fee for including your item in the sites listing tables.
We charge a one time fee of £1 to list one item, which entitles you to place your item into our listing tables, in one category, until either it's sold or one year has passed since the insertion date.
You can list any number of items, but each one will incur a separate listing fee with the same conditions as above. Insertion fees are non-refundable.
Once you have created your listing, press the "Upload Now" button. You will be taken to a secure PayPal page where you can pay the insertion fee for your item. Once payment has been received, your listing will be uploaded to Loot in The Loft.
NOTE: If we suspect that you are trying to circumvent listing fees for any item, then ALL of your current items will be removed from sale and your account cancelled with no refund of listing fees given.
Loot in The Loft charges an insertion fee for including your item in the sites listing tables.
We charge a one time fee of £1 to list one item, which entitles you to place your item into our listing tables, in one category, until either it's sold or one year has passed since the insertion date.
You can list any number of items, but each one will incur a separate listing fee with the same conditions as above. Insertion fees are non-refundable.
7. Selling: Rules for Listing Your Items
Loot in The Loft has certain policies and rules governing the listing of items for sale on the buyers pages.
These rules and policies are designed for the safety and benefit of all our members but, more specifically, you as a Seller are responsible for understanding these policies and their references to any applicable laws as per the User Agreement.
Loot in The Loft's listing policy refers to prohibited items, i.e. what can and cannot be sold on the site.
8. Selling: Answering Buyers Questions
To be an effective Seller, as in any market place, you must have a good rapport with your potential Buyers.
Once you receive and Email enquiry whether it is a question about your item or requests for viewing details, always respond it a timely and courteous manner.
Trading reputations are lost quicker than they are gained. Try to always treat others as you would like to be treated yourself. If a Buyer has a bad experience with a Seller, they are unlikely to trade with that person again. Likewise, if a Seller has trouble with a Buyer, they would be reluctant to sell to that person in the future for fear of repetition.
Be prepared to 'Go that extra mile' - after all, it's you that's selling the item.
9. Selling: Finding Your Listing
There are a number of methods you can use to find your item on Loot in The Loft.
The best way to find your specific item is to search for it. Searching is the faster method of finding things as you can narrow your criteria in a variety of ways.
The basic steps you will use to sell on Loot in The Loft are:-
1. Find the item you want to sell
Look in your lofts, garages, outhouses or wherever and dig out anything you want to turn into cash.
2. Research your item
Do some research on the item your are thinking of selling. Find items similar to yours and check the prices they're currently being advertised at. You should also note which categories other people are placing their item in to give you an idea of where it sells best.
To find items like yours, you can either visit 'The Loft's Home page, then type two or three keywords into the search box and click the "Search" button, or do the same thing in the search box at the top right hand corner of most Loot in The Loft pages. For example:- to search for a mobile phone, type mobile phone into the search box and click the "Search" button. You will then be taken to the Buy pages where your search results will be displayed.
If you prefer to narrow your search criteria, i.e., search for items in your area or from one particular seller, then click on the Advanced Search link.
3. List your item
To list your item, click on the Sell link in the navigation bar at the top of any Loot in The Loft page. Once on the selling pages, you will be taken through the very easy selling process.
Make sure you describe your item fully and truthfully to avoid any issues later, i.e. you don't want any potential Buyers at a viewing saying your item is "not as described".
4. Answer buyers questions
Once your insertion fee is paid and your item is listed you will (if you've set your price right) start to receive Emails from your potential Buyers asking you for more details or for your contact address where they can view your item.
Answer the Buyers questions as fully as possible - remember, you are trying to sell your item and the more information about it, the more likely it is to sell.
5. Arrange viewing time with your Buyer
ONLY give your contact address if you are confident that your potential Buyer is enquiring to arrange viewing of your item and is serious about buying it.
6. Get Paid
If your Buyer likes what they see (and they should have no reason not to - should they!!), accept payment from them.
Take care when accepting payment. Cash is obviously the best method, but if your item has a large value, you may want to consider other payment methods, like personal cheques, etc. DO NOT let your item go until you have cleared funds in your account, but do insist on a deposit if your Buyer wants you to reserve the item for them.
Please bear in mind that at this stage, you are under no obligation to sell your item to the potential Buyer, and they are under no obligation to buy it from you.
Everyone has something they don't use anymore. That jogging machine you bought when you thought you needed exercise or the cappuccino machine which seemed like a good idea at the time.
Whatever you have, selling it is easy with 'The Loft'.
The basic steps to follow are:-
1. Find the item you want to sell
2. Research your item
3. List your item
4. Answer buyers questions
5. Arrange viewing time with your Buyer
6. Get Paid
Please bear in mind that at this stage, you are under no obligation to sell your item to the potential Buyer, and they are under no obligation to buy it from you.
12. Selling Policy: Javascript
Some HTML or Javascript functions can be, and often are, used for malicious purposes, therefore Loot in The Loft does NOT permit the use of any HTML or Javascript functions in your listing. Your listing description must be plain text only.
NOTE: If you breach this policy, all of your current listings will be removed from sale and your account cancelled immediately with no refund of listing fees given.
It is Loot in The Loft policy to allow only certain, specific types of links within any listing in order to promote equality for all our members.
We will only allow the following types of links, none of which may be a picture or a logo.
NOTE: If you continue to breach this policy after fair warnings, all of your current listings will be removed from sale with no refund of listing fees given.
14. Selling Policy: Misleading Descriptions
If you are a Seller on Loot in The Loft, you are not allowed to create listings which do not accurately describe your item.
The reason we have this policy is to give all our members a fair chance to sell their items and to prevent confusion and frustration for buyers as they try to find what they're looking for.
NOTE: If you continue to breach this policy after fair warnings, all of your current listings will be removed from sale and your account cancelled with no refund of listing fees given.
15. Selling Policy: Multi-Listing
Loot in The Loft charges an insertion fee for including your item in the sites listing tables.
This entitles you to place ONE item into our listing tables, in ONE category, until either it's sold or one year has passed since the insertion date.
The same item cannot be listed more than once within the same category, although you can list it in other categories where it will count as a new item within that category and as such attract its own listing fee.
You can list any number of different items, but each one will incur a separate listing fee with the same conditions as above. Insertion fees are non-refundable.
NOTE: If we suspect that you are trying to circumvent listing fees for any item, then ALL of your current items will be removed from sale and your account cancelled with no refund of listing fees given.
Loot in The Loft will not accept any profane or vulgar language on the site. Any form of racist or hateful language, implied or otherwise, is also banned from the site
As Email is a direct member to member communication channel, there is no way for Loot in The Loft to control it.
If you receive an Email that is offensive, or in any other way unwelcomed, you can do one (or all) of a number of things.
NOTE: Loot in The Loft believes that the trust and respect all of our members have for each other is of the utmost importance. To this end, we have this policy in place governing the use of Email as a contact method. If you breach this policy, all of your current listings will be removed from sale and your account cancelled immediately with no refund of listing fees given.
Before you can buy or sell with Loot in The Loft you will need to sign in. Click the Sign In link on most Loot in The Loft pages and you will be taken to the sign in page.
There you can enter your User ID and password and you're off.
Have Fun !!
Although Loot in The Loft is committed to providing its members with the highest level of service to facilitate the sale of their goods, there may be occasional outages which are beyond our control, e.g. Power disruptions, etc.
These outages, by their nature, will mean that Buyers will be unable to search for items and Sellers will be unable to list items for sale.
All Sellers will have their listing time extended automatically by the equivalent length of time of the outage as Loot in The Loft believes that members should not suffer as a result of site outage.
19. Site Interference (Policy)
We consider any attempt to interfere with the Loot in The Loft web site or any another members listing by any means to be a serious offence as referenced in our User Agreement.
NOTE: If you breach this policy, all of your current listings will be removed from sale and your account cancelled immediately with no refund of listing fees given.
We believe that the privacy of our members is of the utmost importance. To this end, we have rules in place governing the use of member contact information, including Email addresses.
Loot in The Loft will follow these rules and we expect all our members to do the same, therefore we DO NOT allow the use of Spam on Loot in The Loft.
Spam is Email that has been sent to an individual without their permission.
NOTE: If you breach this policy, all of your current listings will be removed from sale and your account cancelled immediately with no refund of listing fees given.
As Email is a direct member to member communication channel, there is no way for Loot in The Loft to control it.
If you do receive an Email which include direct threats to your personal safety, you can do one (or all) of a number of things.
NOTE: Loot in The Loft believes that the trust and respect all of our members have for each other is of the utmost importance. To this end, we have this policy in place governing the use of Email as a contact method. If you breach this policy, all of your current listings will be removed from sale and your account cancelled immediately with no refund of listing fees given.
As Email is a direct member to member communication channel, there is no way for Loot in The Loft to control it.
If you do receive an Email which was unsolicited or you consider to Spam, you can do a number of things to prevent it.
NOTE: Loot in The Loft believes that the trust and respect all of our members have for each other is of the utmost importance. To this end, we have this policy in place governing the use of Email as a contact method. If you breach this policy, all of your current listings will be removed from sale and your account cancelled immediately with no refund of listing fees given.
Account security is one of Loot in The Loft's prime objectives. It is essential that you protect your UserID and Password in order to ensure your use of Loot in The Loft is as enjoyable as possible.
If you know (or suspect) that an unauthorized person has knowledge of your account details, please take the following steps to secure your account:
Please Note: Loot in The Loft will NEVER contact you via Email requesting personal or sensitive information such as passwords. If you receive an Email purporting to be from Loot in The Loft asking for such information, please refer to the Websites Impersonating Loot in The Loft section in Help W and follow the instructions to report it.
Loot in The Loft considers the listing of stolen goods to be a serious offence and therefore this practice is strictly forbidden as it contravenes UK and International law.
We cooperate fully with law enforcement agencies in their efforts to recover stolen property that is listed on the site and urge prosecution of those responsible.
If you discover an item for sale which you know to be stolen, then the best course of action is to inform your local police immediately. You can find the contact details of your local police at http://www.police.uk/
Loot in The Loft believes that the trust and respect all of our members have for each other is of the utmost importance. To this end we urge our members, for the sake of the community, to report all incidences of the sale of stolen goods.
NOTE: If you breach this policy, all of your current listings will be removed from sale and your account cancelled immediately with no refund of listing fees given.
The Loot in The Loft site is under continual development to ensure that our members shopping experiences are always fun and exciting. Improvements are the direct results of comments received from members.
To this end, we welcome all suggestions from our members which will help to improve your experiences whilst using Loot in The Loft. Please contact us at info@lootintheloft.com to help us make your community even better.
Loot in The Loft will suspend the account of any member who seriously breaches our Rules and Policies.
Loot in The Loft will inform you if your account is suspended by Email to the registered Email address. It is, therefore, important that this Email address is kept up-to-date.
Important Note: Please be aware of fake Emails
- If you receive an Email informing you that your account is suspended and/or asking for personal or sensitive information such as contact details or passwords IT IS NOT FROM US, therefore always contact us for confirmation, as Loot in The Loft will NEVER ask for these details via Email. Please refer to the Websites Impersonating Loot in The Loft section in Help W and follow the instructions to report it.
Whilst your account is in a suspended state, you will be unable to use the Loot in The Loft services in any way.
You can appeal against any suspension by replying to the original suspension notification Email and including any information you feel to be relevant.
If and when your account is reinstated, you can request that your listings be reinstated. This can be done at our discretion depending upon why your account was suspended in the first place.
To help protect our members from potential fraudulent activities, there are a few simple precautions both Buyers and Sellers should take.
Buyers need to Avoid:
In all cases, go and view the item and pay in person.
Sellers need to Avoid:
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