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Help topics starting with 'U'

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  1. Uploading Your Pictures to Loot in The Loft
  2. Underage Users (Policy)
  3. Unsolicited Email
  4. Unwanted Email: Minimising
  5. Unwelcome Email: Overview
  6. Updating Contact Information
  7. Updating Registration Information
  8. Updating Your Email Address
  9. User Agreement Overview
  10. User IDs
  11. User ID: Changing Yours
  12. User ID: (Policy)
  13. User Identity


1. Uploading Your Pictures to Loot in The Loft

There are numerous methods of getting pictures of your items into your Loot in The Loft listing.

By far the easiest method is to use a digital camera to take a picture which you can save onto your computers hard drive. Scanned pictures or Film-to-digital images are also a good way of getting pictures into your listings.

Make sure your picture portrays your item at its best (edit it with photo editing software if necessary) - a good, well lit picture with the item filling the frame will sell it easier and faster than a dark, shadowy one or where the item is shown small relative to the frame size.

Your picture file size should be as small as possible (you might want to make use of file size reduction software such as the brilliant PIXresizer to do this) so that your listing appears quickly enough for your visitors not to become impatient waiting for it to appear.

Save your picture as either JPEG or GIF format and upload it to Loot in The Loft as part of your listing via the Sell pages.

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2. Underage Users (Policy) 

All users of Loot in The Loft must be 18 years of age or older. The reason we have this requirement is that individuals under the age of 18 are sometimes the target of criminal intent. Therefore, our services are not available to children. We ask that, if you are under 18 years of age, please do not register with us - we will happily welcome you into our membership when you are. You will still be able to use our services, but only under the supervision of a parent or guardian.

NOTE: If you breach this policy, all of your current listings will be removed from sale and your account cancelled immediately with no refund of listing fees given.

Any member who believes another member to be under-age, please report them to underage@lootintheloft.com including their UserID and any other supporting information. Reporting them is for their own benefit as our policy is to protect minors from criminals.

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3. Unsolicited Email

We believe that the privacy of our members is of the utmost importance. To this end, we have rules in place governing the use of member contact information, including Email addresses.

Loot in The Loft will follow these rules and we expect all our members to do the same, therefore we DO NOT allow the use of Spam on Loot in The Loft.

Spam is Email that has been sent to an individual without their permission.

NOTE: If you breach this policy, all of your current listings will be removed from sale and your account cancelled immediately with no refund of listing fees given.

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4. Unwanted Email: Minimising

As Email is a direct member to member communication channel, there is no way for Loot in The Loft to control it.

If you do receive an Email that is offensive, or in any other way unwelcomed, you can do one (or all) of a number of things.

  1. Set your Email program so that it won't allow the senders' incoming mail into your inbox. If you cannot do this, please do not be tempted to reply.
  2. Report the sender to Loot in The Loft, including message headers and Email content.
  3. Report it to the senders' ISP or Email provider.
  4. If you are personally threatened in the Email and fear for your safety, inform the Police.

NOTE: Loot in The Loft believes that the trust and respect all of our members have for each other is of the utmost importance. To this end, we have this policy in place governing the use of Email as a contact method. If you breach this policy, all of your current listings will be removed from sale and your account cancelled immediately with no refund of listing fees given.

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5. Unwelcome Email: Overview

As Email is a direct member to member communication channel, there is no way for Loot in The Loft to control it.

We would therefore request, that all members respond to Emails received in a timely and courteous manner. Please respect other members, as you would expect them to respect you.

If you do receive an Email that is offensive, or in any other way unwelcomed, you can do one (or all) of a number of things.

  1. Set your Email program so that it won't allow the senders' incoming mail into your inbox. If you cannot do this, please do not be tempted to reply.
  2. Report the sender to Loot in The Loft, including message headers and Email content.
  3. Report it to the senders' ISP or Email provider.
  4. If you are personally threatened in the Email and fear for your safety, inform the Police.

NOTE: Loot in The Loft believes that the trust and respect all of our members have for each other is of the utmost importance. To this end, we have this policy in place governing the use of Email as a contact method. If you breach this policy, all of your current listings will be removed from sale and your account cancelled immediately with no refund of listing fees given.

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6. Updating Contact Information

You can change the personal details you entered when you first registered at any time by clicking the register link on any Loot in The Loft page.

Type your UserID, password and new contact details into the relevant fields then press "Update Me". You will be asked to confirm the changes, so, if everything is OK, press "OK" otherwise press "Cancel" to go back and correct the error.

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7. Updating Registration Information

You can change the personal details you entered when you first registered at any time by clicking the register link on any Loot in The Loft page.

Type your UserID, password and new contact details into the relevant fields then press "Update Me". You will be asked to confirm the changes, so, if everything is OK, press "OK" otherwise press "Cancel" to go back and correct the error.

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8. Updating Your Email Address

You can change the personal details you entered when you first registered at any time by clicking the register link on any Loot in The Loft page

Type your UserID, password and new Email address into the relevant fields then press "Update". You will be asked to confirm the changes, so, if everything is OK, press "OK" otherwise press "Cancel" to go back and correct the error.

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9. User Agreement Overview

When you register to become a member of Loot in The Loft you must agree to abide by our Terms and Conditions.

These set out the ways in which you as a Buyer or Seller must use the site and interact with other members.

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10. User IDs

All Loot in The Loft users need to register to be able to Buy or Sell items on the site. As a part of the registration process, you will create a unique UserID which is the name you will be known by in your listings.

You should choose a name you think represents you and that you will remember but please note this name should be of a format containing letters (a-z) and/or numbers (0-9) only. No other characters are permitted in your UserID and it should be a maximum of 10 letters/numbers.

Also, Email addresses and URL's are not allowed as a UserID and they cannot be the same as another members UserID.

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11. User ID: Changing Yours

You can change the personal details you entered when you first registered at any time by clicking the register link on any Loot in The Loft page.

Type your UserID, password and new contact details into the relevant fields then press "Update Me". You will be asked to confirm the changes, so, if everything is OK, press "OK" otherwise press "Cancel" to go back and correct the error.

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12. User ID: (Policy)

We believe that the privacy of our members is of the utmost importance. To this end, we have rules in place governing the use of member contact information.

Loot in The Loft will follow these rules and we expect all our members to do the same.

NOTE:  If you breach this policy, all of your current listings will be removed from sale and your account cancelled immediately with no refund of listing fees given.

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13. User Identity

All Loot in The Loft users need to register to be able to Buy or Sell items on the site. As a part of the registration process, you will create a unique UserID which is the name you will be known by in your listings.

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